tadagaming Privacy Policy

01. Who We Are

tadagaming ("we," "us," "our," "the Company") operates the online gaming platform accessible at tadagaming.org. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), tadagaming acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.

tadagaming is committed to handling your personal information with the highest standards of transparency, integrity, and security. This Privacy Policy applies to all personal data collected through the tadagaming website, mobile platform, customer support channels, and any other touchpoints associated with the tadagaming brand.

02. Data We Collect

tadagaming collects the following categories of personal data from players and website visitors:

tadagaming does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments).

03. How We Collect Your Data

tadagaming collects personal data through the following means:

• Direct Submission: Information you provide when registering a tadagaming account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the tadagaming platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; device fingerprinting data from security partners. All third-party data sources are contractually bound to handle data in compliance with RA 10173.
• Payment Providers: Transaction confirmation data from GCash, PayMaya, BDO, BPI, Metrobank, and other payment partners used to process your deposits and withdrawals.

04. How We Use Your Data

tadagaming uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your tadagaming player account, including processing your tadagaming login and managing your profile settings.
• Transaction Processing: To process deposits, withdrawals, and bonus credits to and from your tadagaming account via GCash, PayMaya, and other accepted payment methods.
• Identity Verification: To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct on the tadagaming platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including RA 10173, the Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits and self-exclusion where applicable.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the tadagaming platform, game offerings, and user experience.

05. Legal Basis for Processing

tadagaming processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our obligations under the tadagaming Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and tax reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional data collection, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06. Data Sharing & Disclosure

tadagaming does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment partners, to process your financial transactions.
• KYC and Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Game Software Providers: Licensed game suppliers whose platforms are integrated into tadagaming, to the extent necessary to deliver game services.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of tadagaming are required to implement appropriate technical and organizational security measures and to process data only in accordance with our instructions and applicable law.

07. Data Retention

tadagaming retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account Data: Retained for the duration of your active tadagaming account, plus a minimum of 5 years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine financial regulations.
• KYC Documents: Retained for a minimum of 5 years following account closure or the completion of the relevant transaction.
• Support Communications: Retained for 2 years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent plus 1 year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

08. Cookies & Tracking Technologies

The tadagaming website uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Essential Cookies: Required for the tadagaming platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the tadagaming platform, helping us improve performance and user experience.
• Security Cookies: Used for fraud detection, bot prevention, and account security purposes.

You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the tadagaming platform.

09. Data Security

tadagaming implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tadagaming platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing of the tadagaming platform;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by tadagaming:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data tadagaming holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13 of this Privacy Policy. We will respond to all verified data subject requests within 15 business days of receipt, in accordance with NPC guidelines.

11. Children's Privacy

The tadagaming platform is strictly intended for users who are 21 years of age or older. tadagaming does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the tadagaming platform or submitted personal data without your consent, please contact our Data Protection Officer immediately using the contact details in Section 13.

12. Changes to This Privacy Policy

tadagaming reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the tadagaming platform.

The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the tadagaming platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your data.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by tadagaming, please contact our designated Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.